Privacy Policy
Pawan Sweets("we", "us") runs this website to share information about our shop, our products, and our location, and to let visitors reach us with enquiries. This site does not sell products or take payments online — it exists to help you learn about us and get in touch. This policy explains what information we collect through the site and how we use it.
Information we collect
When you submit an enquiry form on this site, we collect the details you choose to share — typically your name, phone number, and message, plus occasion, quantity, or date details for festival and bulk order enquiries. We don't ask for payment information anywhere on this site.
We also record the IP address the enquiry was sent from, and the date and time it was submitted. The IP address is used only to stop automated spam submissions, never to identify or track you.
If you contact us via WhatsApp, phone, or the Swiggy/Zomato links on this site, that conversation happens on those platforms and is covered by their own privacy policies, not this one.
How we use it
We use enquiry details only to respond to your request — for example, to follow up by phone, WhatsApp, or email about products, pricing, or an order. We do not sell, rent, or share your information with third parties for marketing purposes.
Cookies & analytics
This site may use basic, privacy-respecting analytics to understand how visitors use it — for example, which pages are viewed. This does not involve tracking you across other websites or building an advertising profile.
Third-party links
This site links out to services like WhatsApp, Swiggy, Zomato, and Google Maps. Once you leave our site through one of these links, that service's own privacy policy applies, not ours.
Data retention & your choices
We keep enquiry details only as long as needed to respond to you and for our own basic records. If you'd like us to delete information you've sent us, contact us using the details below and we'll action it.
Changes to this policy
We may update this policy from time to time if how we handle information changes. The version on this page is always the current one.
Contact
Questions about this policy, or requests about your information, can be sent to our contact email (added once confirmed) or +91 93355 89828.